Reviews

It was easy to schedule an appointment for my vehicle's issue and I got a call not long after I dropped it off in the morning with a diagnosis and estimate. The work was finished by mid afternoon and some peripherally affected parts of the engine were replaced proactively which was really nice. This is why I've been taking my E46 M3 to Autoscandia for over a decade.

Been doing a great job for us for over 35 years. Reasonable prices, especially with a coupon, excellent mechanics who take the time to explain the problem, the solution and everything in between. Never have had a problem.

We just had another excellent repair from AutoScandia. They always strive to make sure and solve any problems and work with us on the pricing as well. Repeat customers as always!

Always prompt, trustworthy, efficient, and reasonable!

AutoScandia knocked it out of the park again! I've taken my VW Golf to them for several years, and have always been impressed with their knowledge, skills, analytical thinking, and customer service. This time the problem was a failing blend door actuator, and VW makes it complicated: one cannot determine the exact actuator to replace until the dashboard is completely disassembled, and to top it off, the VW part was on backorder. There was another after market one available (which cost about $300 less than the VW actuator), but because it isn't identical, it might not fit if my car required the VW part. AutoScandia decided to go ahead and order the after market actuator while the dashboard was being disassembled to save time in the event it would fit. The mechanic discovered that my car required the VW part, but he did not give up. He took apart my broken VW actuator and the new after market actuator and found that the interior mechanisms were identical. So he placed the functioning, new mechanism in my old VW actuator casing, it fit(!) and functioned perfectly, and so I was able to get my car back within 36 hours! Impressive demonstration of persistence and problem solving skills. Needless to say, I highly recommend AutoScandia.

Been coming here since 2016 for service on my 2008 BMW. The technicians are very competent and unlike the dealerships do not recommend unneeded work. I trust their judgment and their work.

But the attitude of the owner and the employees is Autoscandia’s greatest virtue. Any number of times they have gone the extra mile to help me out. The most recent example was when I could not pick up my car until 20 minutes after closing. It was no problem for Autoscandia. The owner stayed late on a Saturday to help me out. The owner! That told me all I needed to know about the business and the people who work there. Good service by good people at a good price.

Helpful, fast and all around excellent service.

Glenn and the staff are ALWAYS amazing in working with me and my high stress vehicle issues I occasionally have. I can count on AutoScandia to be professional, honest and very competitive on pricing. They are my go to automotive repair business for all my vehicles.

First time customer at this amazing establishment, my wife and I felt we got amazing service from the beginning to the end. We've been looking for a good auto repair shop since we moved back into this area to service our BMW. Not the closest shop to us but one of our neighbors here at Ashby ponds just had her BMW serviced and had nothing but wonderful things to say about Thomas, and she was right, Thomas kept us up to date when our vehicle was going to be finished and didn't push on services that we didn't need, even said to us if this was my vehicle I wouldn't replace the brakes on it yet I would wait until next oil change and monitor it then. Thanks Thomas and Autoscandia for a great visit and we will be back, hopefully next time Thomas will have business cards so we can pass them out.

Having taken my BMWs to AutoScandia for many years, I can attest that the shop's commitment to quality work is matched only by their remarkable integrity. I now live 35 minutes away, and yet I am still a customer.

Our 1992 Volvo 240 is based in New York City, but is only serviced by Auto Scandia. With over 380k miles, our sturdy “Swedish brick” still runs strong and safe thanks to the truly fine people of Auto Scandia. From Mark (the owner who sets the tone for excellence and integrity) to Tim (sourcing parts far and wide) and with special thanks to Rachid (our frontline service writer who calmly troubleshoots problems) and especially to the indispensable Paul—the classic car mechanical maestro without whom we would have given up on our beloved Volvo long ago. I truly cannot say enough good things about AutoScandia. If your car needs help, go there. Both it and you will be in excellent hands.

Top notch service and quality. I live in Alexandria and will only take my Volvo here for anything above an oil change.

Pleasant experience went for a state inspection and they were pretty efficient and did not try to add on anything afterwards because I’ve experienced that with other shops. I think their customer service is top tier.

Tony, Paul and the team at AutoScandia were absolutely amazing. The professionalism, level of service and willingness to go above and beyond was refreshing. I will always take my vehicles there for any and all automotive needs.

Been going to them for about 17 years. Great mechanics, very helpful, reliable. Great for any European make car.

These guys know their stuff. They fix what needs fixing and they actually tell you when something is ok and can be left alone. I've brought three different cars here since the 1980s and every time I try another shop, I end up coming back here. They may not be the cheapest, but they're thorough, knowledgeable, and probably cheaper than your dealership. Highly recommended.

Good place for foreign repairs

Easy scheduling, good communication and timely completion.

My wife’s mini spent almost 3 month in the service center waiting for the parts. Den did everything possible and impossible to get the parts and finally fixed the car. You definitely got my business. My BMW X5 warranty is over and I am going to serve it in your center as well

I always feel very confident that the technicians at Auto Scandia will take care of the issue and give me an honest reasonable estimate without unnecessary add-ons. They are very professional, competent and extremely polite.

It’s so easy to get in on the As schedule for a regular/periodic servicing. That was the case this time. One day lag time, work done before noon for quick pick up, reasonable cost, work done right.

Professional, honest, knowledgeable and discusses repairs. I have taken my BMW to AutoScandia for years and wouldn't trust anyone else. They always tell me what is required and what is optional and possible outcomes if I don't make the repair. They have never pressured me. I can't say enough good things about AutoScandia.

Wish I could give more than 5 stars! I discovered a flat tire after returning from vacation and panicked after several other mechanics turned us away, either due to using the car’s included tire sealant kit, or because they weren’t open for several days because of the New Year’s holiday. The professionals at AutoScandia got us in quickly on New Year’s Eve and plugged our tire for no charge. I was dumbstruck to see an expression of kindness like this. We will bring our Polestar and Volvo back here for life! Thank you!!!

Quickly diagnosed the issue and repaired the engine on my BMW X3.

Another great experience with AutoScandia. Was easy to schedule service and it was completed professionally and quickly. Highly recommend their work.

The work was well planned ahead of bringing the car in, and I was comfortable with and had trust in the additional recommended repairs determined once in the shop. Dan was great in explaining the work before and after the service.

I have taken two old Volvo's to AutoScandia for years, and now I bring my wife's Lexus there as well. AutoScandia has expanded their service line, and always delivers quality work.

I have come to expect excellent service from the team at Autoscandia and they never disappoint.

Quick, efficient, fair price... I have an unusual European Car (Smart) and the technicians were well versed in it. AutoScandia solved what would have been a costly trip to a Mercedes Dealer Shop for better service at a fraction of the cost!

Autoscandia is top of line as far as I am concerned. The Mercedes Benz tech is excellent. They found and repaired my electrical problems in my 2009 ML350 after thorough and knowledgable examinations. Recommend highly!

Another job well done! Finished much faster and less expensively than anticipated on my end. My old, but much loved, Jetta is back on the road. Thank you!

I had the check engine light and some road noise appear on my vehicle. I read the error code with a buddy's code reader and needed to replace the thermostat. I called up Autoscandia and although it was a few days before I could bring my car in (they are understandably very popular). I dropped off my car the Wednesday before Thanksgiving and they had it back to me by the next Tuesday. Best experience I have had with a mechanic in the area

Great communication about service and options. Fast, efficient, super helpful!

As a customer of AutoScandia for many years, I LOVE THEM! From the front office to the talented mechanics, as well as the owner, Mark, there's no better or knowledgeable group.

Always a great experience. Knowledgeable, courteous, and excellent service. Highly recommend!

I originally took my volvo to a volvo dealership. They did not solve my problem, and not only that, they couldn't get my car back in until 5 days later. I contacted autoscandia, and spoke with their volvo specialist Jean. He said they could fit my car into their busy schedule right away, and that it would be diagnosed & repaired by the following day. After explaining to Jean how important it is to get the car back asap (my family's only vehicle), he went above and beyond and accomplished everything and had our car back to us SAME DAY. This five stars is for Jean. My family appreciates your hard work.

AutoScandia are a top notch repair shop for all you Mercedes Benz owners!!! They were able to diagnose and collaborate with Mercedes corporate parts dept to handle an electronic issue with our 2009 ML350 touch shift transmission. They discovered the issue and were able to repair and replace the parts through careful investigation and test and checking different paths. Great job!!! Very thorough and I appreciate their affordable costs.

Prompt service for checking of winterized systems. Easy to make appointment, simplified sign in process, and review completed in about and hour. Checking service was covered by mail card from AutoScandia. I am a long term customer on fourth car.

For over 30+ years, I have trusted every single one of these incredibly professional, kind, and trustworthy people with my very life. What more of a review do you need?

I’ve been taking my cars to Auto Scandia for more than 20 years. These guys always do a great job.

Friendly, honest and professional. Price is fair and they are very open and transparent.

Great customer service! Really appreciate the explanation and help with troubleshooting my vehicle. I will be back for routine maintenance

We were AutoScandia customers over 20 years ago when we were back from overseas and had a Saab. The service we received then was excellent and enabled us to keep driving the Saab despite its many electrical problems We just brought our RAV-4 to AutoScandia for servicing and found that they were just as reliable and fair as in the past. The "10" rating is totally accurate!

I arrived right as they opened, I had an appointment and my car was the first back there. It was finished way faster than I expected and in 1/2 the price the dealer quoted me for the same service. Great as usual.

I was especially pleased that the technician who serviced our car advised that we did not need to replace the rotors and that we did not need the more expensive 120000 mile service.

No surprises. Delivered on time. What more can you ask?

Always professional. I trust Auto Scandia to perform needed work. Great customer service.

I’m new to the area, so I searched high and low online to find the best mechanic in NoVA, and AutoScandia kept coming up, so I saw the reviews on Google and decided to give them a call. Considering how great the reviews were, I was nervous that I wouldn’t be able to get any work done for a few weeks at least. After I called and they told me to come on by that day for emissions and an inspection (they said they were first come first serve), they checked it out for a few hours and let me know what I needed done to my car to pass inspection and asked me to come in the very next week! During that time, I compiled a relatively lengthy list (sorry guys!) of things I have been wanting done for a bit. They gladly accepted my car and within less than 2 days, I had it back! The work they did is absolutely incredible. To me, it *was* a tad pricey, but I also completely understand this area is dramatically different in terms of population and demand compared to the area I had previously lived. Not to mention, after taking a look at my list and talking to me for a bit, they repeatedly gave me multiple options outside of their shop for work to save money, and I did still choose to have them do everything there. I’m a 22 year old female who just drives a car to get places and I always fear being taken advantage of when it comes to car-related expenses, so their consistent reassurance that certain work could be cheaper if I waited, did something different, chose not to pursue work being done, and/or went somewhere else was absolutely the highlight of this experience. I’ll definitely be using AutoScandia for regular work and recommending it to anyone who asks where to go.

I was pleased at the respect towards a customer, the speed and cost of service. More, in talking with with fellow customers I heard their praise for your company. Keep up the good work, from the technicians to the office personnel.

Excellent technical and customer service. They genuinely care.

They are always polite and professional.

They did my oil change ahead of time, had everything ready, and it cost a little less than expected.

AutoScandia provides exceptional service and is truly 100% responsible for keeping my car running...no small task as it is more or less an antique! Everyone I've encountered has been extremely knowledgeable, helpful and courteous. I will not go anywhere else.

High quality automotive shop. Have worked on '69 VW and '07 FJ.

Great work, as usual. Gene and his VW techs keep my twelve year old Jetta running like a new car. Gene knows all when it comes to these cars, and always takes the time to talk me through any repair or offer great advice to save money and do what is best and sensible with the vehicle.

Everyone was so nice and communicative. Did a great job fixing an old car, for a fair price. 10/10

Exceptional service every time. Trustworthy and reliable.

I always trust the team at Auto Scandia to be courteous, diligent, and professional with respect to servicing my vehicles. I am a long time customer and will remain so for a long time as they always treat me right!

The team here is knowledgeable, trustworthy, and helpful. I bring all of my vehicles to them for service and repairs, foreign and domestic. I even trust their referrals for the types of auto service that they don't handle. My only complaint is that apparently the word has gotten out. Now, when I call, service appointments can be over a week out.

Came in for a state inspection. The technician came around and got my car. Work was done quickly. Very satisfied with the staff and service.

Great service, friendly staff, no surprises. Always done right the first time.

Always appreciate your thorough work and useful explanations about what is happening in terms I can understand!

Auto Scandia has always been professional and helpful when I need their assistance. I've used Auto Scandia for more than 20 yrs and they've been "spot on", so to speak in handling auto mechanic situations.

Went to have an alignment done today. Steering wheel wobble at 55MPH. Paul came out to understand what was going on and suggested it was a tire balancing issue. He took car for a test drive, came back, balanced tires, went back out and everything is perfect now. This was an 1981 BMW 320i..... I am so happy I found these guys. Thanks Paul!

Dave and his colleagues have done an exceptional job of resolving what turned out to be a software issue with our Volvo S80. They explored all potential underlying causes of the problem and painstakingly tested prospective solutions over an extended period. In the end, Volvo acknowledged their software application was faulty, replacing it at no charge. Our thanks for the persistence, determination, and devotion to quality service exemplified by Dave and his team.

Excellent care and service and overall best value for car care!! Especially experienced with post warranty repairs on many cars makes and brands. This was my first visit and it will not be my last!!

Professional, expert service for affordable pricing. Usually BMW would just “fix” my vehicle and give it back to me with a hefty bill without consulting me first. Dan at AutoScandia diagnosed my vehicle and then called me with a plan of attack and different price options. They gained a lifelong customer in me.

The same courteous, efficient and professional service we have experienced with every visit for over 25 years.

Another experience that delivered excellent and trusted service. Extra effort by Lucas to sort out some concerning front end noise was really appreciated. Grateful for the attention to detail and integrity.

Always outstanding service--prompt, specific, and very reasonably priced. I have been using them for years, and they have never failed to deliver and to exceed expectations.

I have a 14 year old Volvo that is still running great, but needs parts replaced as they wear out. Every time something comes up, I can call in and get the true feedback on cost and repairs and timely update for the repairs. Everyone at Autoscandia always goes above and beyond to help.

Glen is fantastic at customer service. His knowledge of cars is impressive and he is always kind, helpful and super friendly. The front desk staff is always efficient, polite and friendly. It is great to know that I will be treated well when I walk in the door.

AutoScandia won't take you to the cleaners. They do a great job and are straightforward and honest. They won't try to sell you something you don't need.

This was the best car service experience I’ve had in a long time! Everyone was welcoming and courteous. All of my concerns were addressed and I feel that the estimate of charges was fair. I will definitely bring my vehicle back for future services!!

Long time customer: excellent, professional service. If your vehicle needs sometime, they will tell you. If it doesn’t need something, they will tell you that also. Thanks to AutoScandia our 2009 Saab is in excellent condition. I would recommend them to everyone.

Professional friendly service. More knowledgeable than the dealer.

Outstanding problem-solving attitude

Auto Scandia is honest & fair!! Highly recommend them!

Always good customer service, friendly and professional.

LOVE these guys! Took my car in today for brake work and a roadworthy check before a long road trip. The actual cost came in at LESS than the initial estimate but, more importantly, I'm now 100% confident that my car is safe for a long drive, can't thank them enough. ALL of them are so courteous, professional and friendly, they're a pleasure to deal with. And if you need to wait, there's a very nice waiting area...wifi available, coffee station , etc. I think they're absolutely trustworthy and honest, so grateful for them. Thank you, Auto Scandia!!

Very quick to do service and were up front with me about problems with my Volvo. Only stated the facts and never tried upsell a service.

AutoScandia is excellent to deal with and a lot more reasonable than going to the local Audi, BMW or MB dealers. They maintain a good communications channel and finish the work when they said that would. They recommend services you may need down the road, such as tires, etc. but don't push their stock inventory off on you. It may not be as fancy a waiting room as the coffee bar at the MB dealers, but it is pretty darn nice.

My 26 year old volvo 940 was treated with respect and I was given the most professional treatment by everyone at the service desk. Wonderful timely responce from the technician.(Paul). This 300,000 mile Volvo can now go another 100,000 miles or more.

They helped me out on a whim, even though they are among the busiest repair shops I’ve ever seen. I brought a Mercedes 190E driveshaft carrier bearing here for press-fitting because, amazingly, every other shop I called no longer had a hydraulic press. Definitely bringing my other cars here due to the professionalism and willingness to accommodate customers.

Professional team that diagnosed and solved the issue without any unnecessary steps or charges.

I damaged the running gear on an older sports car. AutoScandia was able to find the necessary parts and repair it.

Fantastic. Quick, affordable and back in the car in 24 hours.

Always happy with the service and feel I have found a honest place to take my car. Very satisfied!

Autoscandia's service is always outstanding - from the initial call to make the appointment to the service on the car. Everyone is always extremely professional and I always feel like a get great information about what needs to be done to my car. I highly recommend!

Excellent service, as always. Dan was extremely helpful and considerate of my time. I had quite a bit more work that needed to be done to my car than anticipated. Dan was able to get the work done all in one day while I waited in your very comfortable and accommodating waiting room.

Gene and Glen are the best. They always take care my cars. I never have problems in the 7 years I’ve been coming here. Great advisors and great techs

AScandia again took me quickly, solved a new problem, got me successfully safety inspected. See you in a year. They’re always thorough, professional, and accommodating.

Ease of reservation, Great reception, excellent waiting room and aminities, on time service.

I am so glad I found AutoScandia. I appreciate the great customer service and honest perspective.

This was my first time. Front desk person was very helpful. Main thing car after service felt great. I could feel the difference. Thank you, guys.

Great service, on time, professional, helpful information.

So glad to have found my "go-to" auto service shop. Extremely happy with them with my first two visits! Thanks guys for an overall great experience!

Short story: they take pride in their work and want happy customers. We will go there for our automotive needs.

Stellar. Brought my car in on short notice for a pre-purchase inspection. Despite a busy schedule the master techs fixed an oil leak in a few hours. Huge thanks to Dan T. and team!

I was a bit worried about having to go to the dealership for repairs due to the make of the car. All those worries were assuaged today and now I am driving with 100% confidence. Autoscandia will, without a doubt, be my go to shop moving forward.

A family member from Kentucky was visiting us when the day before she was to return home her car's Check Engine light came on. AutoScandia worked her into an already packed schedule and repaired her stability monitoring, allowing her to traverse with confidence the West Virginia mountains between major snow/ice storms. We have been relying on the great folks at AutoScandia for a couple of decades. Mark has created a customer-friendly business that has often been like a talented family, one you can be assured will treat you with honesty and friendliness. We continue to recommend them very very highly, without reservation.